Company: Centera
Industry: Biotech / Lab operations
Centera's lab teams were juggling handwritten forms and error-prone spreadsheets to log samples and tests. Data lived in multiple places, new staff had to copy-paste between trackers, and there was limited visibility when something was deleted or changed. They needed a single place to submit samples, recover mistakes quickly, and get new team members - including view-only assistants - productive without risking data integrity or spending days on training.
Goals were clear: cut manual data entry, prevent accidental schema changes and data loss, and make reporting and onboarding fast enough that the lab could scale without adding friction.
Centera chose Scispot and rolled out a structured onboarding series focused on the Sample & Test Trackers. Scispot delivered submission forms that map directly to the trackers - so staff enter each sample once and both trackers populate instantly, with no copy-pasting. Role-based access and schema locking let lab managers protect critical columns so new hires and trainees can't misconfigure sheets. An enhanced recycle bin and audit log made it easy to see who deleted what and when, and to restore entries with one click. Automated COA and report generation replaced hours of manual merging, and historic data was migrated from Google Drive into Scispot so the whole team could search past results in one system.
Onboarding was designed to be simple: super admins invite users, assign a role (view-only, lab tech, or manager), and new users get a guided tour of permissions and key flows. That meant new team members could start observing and contributing quickly without worrying about breaking anything.
Lab staff saw immediate gains: single-step entry for samples and tests, one-click restore when data was deleted, and COAs generated in seconds instead of hours. Errors dropped, reporting sped up, and new hires could onboard in minutes with view-only access and guided permissions. Historic QC data from Google Sheets was searchable in one place, and adoption grew as the team gained confidence in the platform.
Enter once, both trackers update in real time. Eliminated duplicate entry and cut manual errors across the lab.
When tests were accidentally deleted, the lab manager saw what happened in the recycle bin and restored records in one click - zero data lost.
COA generation went from hours to seconds with two clicks. Guided onboarding and role-based access drove higher adoption and user confidence.
