Bigin by Zoho CRM - Integration With Scispot
The Bigin by Zoho CRM integration with Scispot helps labs streamline customer and project management by connecting lab workflow data with a simplified CRM system. This connection automates data synchronization and reduces the need for manual entries, ensuring that lab records and communications are consistently up to date while maintaining robust compliance and data security.
Key Benefits
- Enhanced Workflow Automation: Automate the capture and update of customer and project information, reducing repetitive manual tasks and allowing lab managers to focus on critical research activities.
- Improved Data Accuracy: Sync data between lab systems and Bigin to avoid inconsistencies, ensuring that all team members have access to reliable and current information for decision making.
- Better Cross-System Communication: Seamlessly integrate CRM data with lab management processes to coordinate follow-ups, appointments, and notifications, supporting more efficient and timely communication with collaborators and stakeholders.
Use Cases
- Automating Data Entry: Automatically update contact and project information in Bigin when new samples or experiments are logged in Scispot, reducing manual entry errors.
- Streamlining Customer Follow-Up: Trigger follow-up tasks and reminders within Bigin based on lab events logged in Scispot, ensuring timely communication with research partners and clients.
- Coordinating Lead Management: Integrate lab inquiry tracking with CRM pipelines to efficiently convert research leads into collaborative project opportunities, scaling lab outreach efforts.
