Every sample told a story. A vial of bio-fluid held a clue to a groundbreaking discovery. A tissue sample carried the potential for life-saving treatments. But for a leading human tissue and bio-fluids supplier in Sofia, Bulgaria, these stories were getting lost in a sea of disorganized data and manual bottlenecks.

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The Hidden Cost of an Outdated System

For years, the team had been doing their best—juggling spreadsheets, sifting through paperwork, and manually tracking samples across various stages. They knew their work mattered. Their specimens powered medical studies, diagnostics, and drug development. But behind the scenes, their workflow was failing them.

• Samples went missing in storage. Without a real-time inventory system, they were left scrambling, retracing steps, and wasting time hunting for misplaced vials.
• Data entry was a slow, tedious process. Hours were spent typing and re-typing information, increasing the risk of errors and inconsistencies.
• Reports lacked consistency. Scientists, auditors, and billing teams received data in different formats, leading to miscommunication and delays in critical research.

As the demand for high-quality human samples grew, so did the pressure. They knew they couldn’t keep operating this way. One mistake—a mislabeled sample, a missing piece of data—could compromise an entire study. They needed a better way to work.

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The Breaking Point

It happened on a Friday evening—just as the team was wrapping up for the weekend, a frantic call came in from a research partner. A critical sample was missing, and without it, their study would be delayed. The team dropped everything and manually searched logs, spreadsheets, and storage units. Hours passed. Tensions rose. Finally, the sample was found—but not before exposing the cracks in their system. They couldn’t afford another crisis like this. That’s when they turned to Scispot.

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A System That Changed Everything

Unlike traditional LIMS solutions that took months to implement and forced rigid workflows, Scispot adapted to the team’s needs in days. The shift was almost immediate:

• No More Lost Samples – With real-time inventory tracking, every sample was accounted for at every stage, eliminating misplaced vials and last-minute scrambles.
• Half the Time Spent on Data Entry – Automated data capture cut manual entry time by 50%, reducing errors and freeing up scientists to focus on research, not paperwork.
• Standardized, Reliable Reports – Instead of spending hours formatting data, reports were now clean, consistent, and audit-ready.

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More Than Just Software—A Lifeline for the Team

For the first time in years, the team felt in control. No more panic over missing data. No more late nights fixing errors. Instead, they had confidence in their process, knowing their samples and research partners were in good hands.

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Scispot is an excellent data management solution to manage samples along with clinical data, which helped us to provide high-quality human tissues and bio-fluids specimens along with de-identified subject-associated information to contracting sites, facilitating our research.
- Head of Sample & Data Management, Human Tissue Supplier

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A Future Without Bottlenecks

Science moves fast. Labs shouldn’t be held back by outdated workflows. This tissue supplier’s journey proves that when technology aligns with real-world lab needs, everything changes.

For labs struggling with disorganization and inefficiency, this isn’t just a success story—it’s proof that there’s a better way forward. And that way starts with Scispot.

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